Diploma in hospitality in Aviation
Accredited By: International Accreditation Organization
Placement Assistance Assured
Diploma in hospitality in aviation
By Sqilah Advanced Learnings
₹40000
This course includes:
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6 Courses |
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81 Chapters |
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81 Videos |
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427 Slides |
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1074 Images |
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622 Quiz Questions |
Courses included in this Diploma:
Certified Airline Customer Service Professional
Certified In-Flight Services Professional
Certified Airline Loyalty Programs Expert
Certified in Airport Lounge Operations
Certified Airline Cabin Crew Professional
Certified Aircraft Galley Management
About This Course
Introduction
Hospitality is about creating unforgettable experiences that leave a lasting impression. It's not just about hotels; it's about treating people like valued guests in any setting be it a trendy cafe, a luxurious resort, a buzzing event, or even a unique boutique. This diploma program dives deep into the art of hospitality, focusing on the emotional connection that makes people feel seen, heard, and cared for.
Through this course, you'll discover the intricacies of hospitality services applied in Aviation Industry including airlines, airports, in-flight, lounges, loyalty programs and many more contact points with customers. You'll gain hands-on knowledge of the essential skills and strategies needed to thrive in these dynamic industries. Whether you're looking to excel in customer-facing roles or move into leadership positions, this diploma will equip you with the expertise to create exceptional experiences that drive loyalty and success.
Learning Outcomes
After completing this course, you should be able to:
- Gain knowledge of Customer Services provided by the airlines from Airport to Airport
- Understand services offered at the airport by the airline for their passengers
- Know about various types of Airport Lounges and services provided by them
- Understand the management of F&B service including stocking, cooking and quality control.
- Know how lounges provide the best quality services to their guests
- Gain knowledge of Aircraft Galley, Types of Galley, Galley inserts and equipment
- Understand different types of services provided through the Galley including safety aspects
- Understand how bar functions in various locations like hotels, resorts, cruises, lounges etc.
- Gain knowledge various types of alcoholic & Non alcoholic beverages, cocktails & mocktails
- Know about bar measurements, tools and different tips
- Understand various in-flight services provided on-board the aircraft
- Know about cabin comforts including entertainment.
- Gain knowledge of Airline Loyalty Programs and how services provided can retain the customers
- Understand different tiers of the loyalty and different amenities provided.
CONTACT US
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